Politique d'expédition

Shipping policy

All orders are processed within 2 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Domestic and International Shipping

 

We offer international shipping to most countries. If your country isn't supported, you will see a message at checkout at shipping step and won't be able to complete your order.

Shipping charges for your order will be calculated and displayed at checkout. 

Shipping option	Estimated delivery time	Price
US	3 to 10 business days	Variable
Canada	5 to 20 business days	Variable
International	10 to 35 business days	Variable

 

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. K-Minded is not responsible for these charges if they are applied and are your responsibility as the customer.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

Refunds, returns, and exchanges

We accept returns up to 15 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the returne